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Frequently Asked Questions
How long does a branding or website project take?
Both branding and website projects take about 4-6 weeks to complete. This allows us to take our time creating comprehensive solutions for your biz that will actually move the needle.
Projects are typically scheduled 1-2 months in advance, so reach out to us for a consultation if you’re considering a rebrand or new website.
*Note: If you need both branding and website services, expect an 8-12 week turnaround time.
Do I need branding before creating my website?
The short answer is yes. Before we can create a website that’s consistent with the rest of your brand, you’ll need to have established branding with the following assets:
- Logo Suite (primary logo + variations)
- Color Palette
- Typography
- Style Guidelines
If you need a website but don’t already have branding, we can help. You can hire us to do your branding first with our custom branding package.
If you already have all the above assets from another designer, we can use them to build your custom website with our signature website package.
Do I need to hire my own copywriter?
Copywriting is included in our Lit Launch Pad and Lit Selling Machine packages. However, if you would like to use your own copywriter, we can collaborate with them during the design process instead.
We do offer additional copywriting services, which you can inquire about on a per-project basis.
What platform do you use for website builds?
We specialize in WordPress sites for the freedom and flexibility it gives us to create custom solutions for our clients.
WordPress is a suitable platform for service providers, small to medium-sized online shops, and content-heavy websites (i.e. blogs, courses, webinars, etc.).
How does payment work?
We collect a 50% deposit before the project begins and charge the remaining 50% once the project is complete. Alternate payment plans are also available upon request.
We accept all major credit cards and ACH bank transfers.
How will we communicate during our project?
Our initial meeting will take place via Google Meet. After this, meetings will only be necessary to clarify project details (i.e. revision requests, project approval, etc.).
Generally, all other communications will be sent via email.
Once your project is booked, you will also gain access to our Client Portal. This is where you can see all relevant information related to your project, including shared documents, invoices, contracts, and more.
What file types do you deliver?
You will receive files in the following file formats as needed:
- Logos: SVG, PNG, JPG, EPS, Ai
- Packaging & Print: EPS, Ai, PDF
- Presentations: PDF
- Website Mockups: Figma file, PDF
- Copy assets: Google Doc file, PDF